Anantara New York Palace Budapest - A Leading Hotel of the World

Facilities: We were thoroughly impressed with the overall quality and ambiance of the facilities. Staff: • Matias (General Manager at New York Café and White Salon Restaurant ): Demonstrated exceptional professionalism, friendliness, and a welcoming demeanor. • Martin, Teodora, Zina, Adrienne, and Zita: Each staff member was notably helpful, accommodating, and exhibited a genuine passion for their roles. Their dedication significantly enhanced our experience. • Rebeka: Proactively addressed an issue with our room by providing a thoughtful written communication, which we greatly appreciated. Spa Experience: We thoroughly enjoyed a rejuvenating 90-minute couples massage, which added to the overall relaxation of our stay. Overall, the combination of outstanding facilities and dedicated staff made our visit truly memorable.

It’s no doubt the most beautiful, elegant hotel we’ve stayed in. It’s super clean with very attentive staff and the most exceptional breakfast. It has those wonderful touches you would expect from a 5* - for example, turn-down service. The Piano Bar cocktails are a must!

The hotel staff was very friendly, helpful, knowledgeable about the hotel and the Concierge was helpful booking my requirements. One of the greeters just inside the front entrance, brought my luggage to my room and showed me and explained all and functioning of my room contents.. I enjoyed the time and my late lunch food in the NY Cafe,,, and the pianist..the decor is beyond words.

Beautiful hotel, a lot of character and history, wonderful Acqua di Parma amenities in the room, very comfortable and equipped room, super attentive service, not only in the reception but also in the spa and restaurants. Best fitness center I've seen in a hotel, brand new TechnoGym equipment. Breakfast is served in the New York Cafe, what an ambience and we've been pampered by Zsolt, making our start of the day special. We celebrated our wedding anniversary in a memorable dinner in the White Salon, thanks to special attention from Domokos. Location is also excellent, you are in walking distance of main attractions and can also experience less touristic restaurants in the area. I would recommend booking the spa in advance, great value and service.

Everything - from the moment we arrived until we left it was perfect. Our room was lovely(and huge) and the bath was amazing! The air conditioning worked very well. They did a lovely turn down service and were more than happy to top up your tea and coffee when requested. The room service was exceptional. The SPA was amazing and had one of the best massages of my life Breakfast was great - there were loads of continental options and you could have as many hot food options as you wanted. It was also served in the stunning New York Cafe. Coffee was great. By far the best thing about his hotel however is the staff, from the cleaners to the concierge to the waitors everyone was so lovely and made my sister and I feel truly special. We struggled to leave the hotel!