Anantara New York Palace Budapest - A Leading Hotel of the World

Facilities: We were thoroughly impressed with the overall quality and ambiance of the facilities. Staff: • Matias (General Manager at New York Café and White Salon Restaurant ): Demonstrated exceptional professionalism, friendliness, and a welcoming demeanor. • Martin, Teodora, Zina, Adrienne, and Zita: Each staff member was notably helpful, accommodating, and exhibited a genuine passion for their roles. Their dedication significantly enhanced our experience. • Rebeka: Proactively addressed an issue with our room by providing a thoughtful written communication, which we greatly appreciated. Spa Experience: We thoroughly enjoyed a rejuvenating 90-minute couples massage, which added to the overall relaxation of our stay. Overall, the combination of outstanding facilities and dedicated staff made our visit truly memorable.

⭐⭐⭐⭐⭐ (If I could give more, I would) From the moment we stepped in, we were treated like honoured guests. The food? Divine. Starting with breakfast and continuing through every meal (including room service), it was consistently delicious, beautifully presented, and clearly made with intention. Whoever is behind that kitchen deserves a standing ovation—and a raise. The staff is in a league of their own: warm, professional, attentive and attuned. Every person we encountered—from the front desk to the cafes/restaurants to spa attendants—made us feel genuinely cared for. We had a small issue with the air conditioning on the first night, and they handled it immediately with direct communication and efficiency, which increased our trust and appreciation. We came to Budapest for this hotel, and ended up spending most of our time within its walls, which speaks volumes. The spa facilities were so enjoyable and relaxing, we truly melted into them. The location is perfectly central yet blissfully quiet. Our room was spacious and elegant, and I must mention—the bathroom? Stunning. I found myself admiring the design more than once. And the bed... cloudlike comfort. We slept like royalty. Most of all, it’s the people who make this place extraordinary. There’s a culture of care and excellence here that I wish more places would encompass in their essence.

All is great with the hotel and staff. Staff is always helpful, including reception, room service, restaurant, bar and spa. When small inconveniences occur with pool, the staff immediately suggest nearest facilities at same rating hotel with a free transfer to and back. Upper management is always in touch with personnel to help and satisfy customer need, - what a great service class- an example for competitors and partners! This Hotel, the bar and White salon restaurant, the New York cafe I would suggest as "must visit" in Budapest for those, who value best accommodation, food and service in Europe. It is a convenient own garage parking with straight lift to the hotel. The air quality in corridors and rooms are good. I also have an impression, that all latest WHO recommendations for COVID-19 prophilactice are kept and strictly followed by personnel.

This is a beautifully deisgned and furnished hotel - keeping up (almost) the Italian Renessaise style of its famous cafe - The New York Cafe. The front desk staff were all good and charming. Its an event to stay here.

This was a perfect Christmas vacation and Anantara hotel was amazing! The breakfast is soooo good, there is a very rich buffet with everything you can want with the best service, if you consider booking this definitely add the breakfast (real bacon, blueberries, strawberry, pastries of all kinds, cheese and sausages platters, salads, and a la cart manu and more....) Obviously the cafe (restaurant) is beautiful too... Picture perfect. Our room (junior suite) was luxury at its best the bathroom was huge the bed was comfy the room was very spacious we felt like royalty. **Thank for the upgrade nice reception lady :). The rooms are very clean, the cleaner visited at least twice a day and made sure to make our bed so it was ready for sleep(folding the corner of the bed sheets as if we were invited to enter into bed). We loved the spa, we had the furniture to be in the pool almost alone. Concierge service was very helpful and nice.